You can store your things as long as you want.

How long can I store my items?

Your items are securely stored in our  tempered and dry warehouses that are equipped with fire alarms, security alarms and CCTV.

How do you keep my things safe & secure?

We label every item with a unique QR-code, to make sure we can keep track of every item that is stored with us. 

For cardboard boxes, plastic boxes or other items that may look similar, please mark the items with a unique number or name. For example, if you have a cardboard box with Christmas decorations, write "Christmas decorations" on the box and name the item "Christmas decorations" in your Wanda-space. By doing this you will have a better overview of what items you have stored with us and we can match each box with the right QR-code

How do you keep track of all items?

All items stored with Wanda are insured through IF Skadeforsikring. 

The customer will get compensated by Wanda if an item would get damaged or lost. 

Maximum amount of compensation if 50.000 NOK. To estimate the value of a damaged item we will deduct 15% annually since the item was purchased. 

In order to get a compensation the item must be packed/protected according to our terms. 


Will I get compensated if one of my items would get damaged?

Small items are things that can be carried safely by one person and that weighs maximally 35 kg.

Large items are things that must be carried by two people and that weighs maximally 60 kg.

What is the difference between large and small items?

You can store pretty much everything at Wanda as long as it can be carried by either one or two persons and it is not illegal, a safety hazard, combustible etc. To read more about items you cannot store with us, check our 

Maximum weight for boxes is 25 kg.

Maximum weight for small items is 35 kg.

If you have items that exceed maximum weight, please contact our customer support as we might be able help you with this.

What can I store with Wanda?

Yes! A shared item can be booked for a return by any Wanda customer with access to it.

Can the items be booked for returns?

You can store as many items you would like with Wanda. 

However, there is a limit of how many items we can pick up  per pickup and delivery. You will get notified if your order exceeds this limit in the booking flow.

If you have ordered pickup or delivery with carrying help: For pickups/deliveries above fifth floor, we will only pick up items that fits in the elevator.  Items that do not fit the elevator will be picked up or delivered to the ground floor. 

Is there a limit on how much Wanda can pick up?

Absolutely. If you are the person who added the item to the space, you are the owner of it and the only person who can delete it from Wanda.

Will I still be the owner of the item once it leaves storage?

We do. Remember that the roof box must be ready when we arrive, to ensure we don’t spend time disassembling it from the car.

Do you accept roof boxes for cars?

You can return products within 14 days after the purchase.

If there are any faults, damages or the like to the products we will of course refund you or deliver you a new product.

For returns or damages, please send us an email to hello@wanda.space

Can I return products I have bought?

You can have one active coupon code at a time. If you have any questions regarding coupon codes or discounts, please contact us at hello@wanda.space.

Can I use more than one coupon code?

You can pack fragile items in your boxes, but you are responsible for packing them in a manner that can withstand transportation and handling.

Can I pack fragile items in my boxes?

No. We do not store foodstuffs or liquids in our warehouses. Please read our Terms of Use to see which items we are unable to store.

Can I pack food in the boxes?

Large items will be packed/ secured for transportation by our drivers. This is to ensure the safety of your and others' items can be transported safely, as well as for the safety of our drivers when carrying. This costs 150,- per large item. 

This usually applies to sofas, armchairs, dining tables, beds and other types of furniture with textiles, and surfaces that can be scratched or have fragile corners. We require that large items with textile surfaces (beds, sofas, big armchairs, top mattresses etc.) are wrapped for hygienic reasons and HSE rules for our employees, as well as to secure your and other people's belongings.

How do I protect large items?

Unfortunately, we cannot do anything about that. We strongly recommend you only share items with people you trust.

The person I shared the item with has not returned the item

Our shop is available in the same areas we offer our storage services.

Where do you ship the shop products?

If the item is shared and not stored, as the owner you can stop sharing and/or book a pickup to return it to Wanda.

The person I shared this item with ended up returning the item in person. What should I do?

Wanda can deliver your items to a different address within our service area. To get access to this, you can select "delivery to different addresses" when adding your contact information for a pick up. This service costs NOK 145 per month and can be cancelled sending an email to 

Can you return my items to a different address?

Wanda transports and stores your things at your fingertips. All of your things will be safely stored at our warehouse.

You can order pickup whenever you want. When you need something back, you can easily order delivery.

The service also gives you an overview, with pictures, of what you have in storage.

How does storage with Wanda work?

Wanda can return your items to a new address within our coverage area.  You can activate this by choosing "Delivery to a new address" when you place a pickup order. This option has a cost of 99 NOK per month. 

Can you return my items to another address? 

A sofa often consists of several components. At Wanda, you pay for each item. Corner sofas usually consist of 3 modules, each of which must be carried by two people. The sofa will, in that case, be classified as 3 large items. Loose items like decorative pillows, blankets, etc. must be packed in separate, appropriate packaging.

What do I do if I want to store a sofa?

Wanda offers its services in Oslo, Bærum, Lørenskog, and parts of Asker and Lillestrøm as well as in the greater Stavanger area.  You can check if we cover your area by typing in your postal code at the top of the web page. The geographical limitations count both for pickups and returns. We transport and store your things within one geographical area.

We are also in Sweden: Stockholm and Gothenburg.

Where does Wanda offer their service?

Wanda now offers service on bikes stored through the winter. To order, enter the bike as normal as a "Small item", then select that you want service included when ordering its pickup.

The service offer costs NOK 399 per bike and is guaranteed to be completed by February 28th. Ready in good time before next season.

Check and replacement of brake pads if needed*

Tightening of screws, saddle, handlebars, pedals, stem

* work included, parts invoiced separately

Wanda will store the bikes, incl. the batteries, moisture-free and at room temperature.

If the battery has an on/off-button, make sure it's set to off.

The battery should be about half full (50-80%) when stored.


These are recommendations. Wanda does not take responsibility for the condition of the battery.

How the bicycle service offer works

You can pay using Visa and Mastercard. You pay per month in advance for per item. For returns you pay per item. 

Wanda uses the payment provider Stripe for payment transactions.

What are my payment options?

Yes. The storage of an item is included in the item owner’s subscription. Unfortunately we cannot transfer ownership just yet.

I am sharing a stored item. Am I still paying for the full storage cost?

Cargo bikes usually weigh more than 35 kg and must be carried by two people, and are therefore categorised as large items. E-bikes sometimes weigh more than 35 kg, and are in such cases considered large items. Our drivers always assess the items we pick up. They also have a scale at their disposal in case of any uncertainty. If the cargo bike weighs more than 60 kg with the cargo box mounted, the box must be removed and registered as a separate large item.

Are cargo bikes and e-bikes considered large items?

There are as of now limitations on how much you can order.

Storage box - recycled:  Max 50 per household

Do you have any limitations on how much I can order?

Customers do not have access to our storage facilities. If you would like any of your items returned, order a delivery in your Wanda profile. 

Can I access the warehouse?

We do not transport large items that have not been dismantled. This is because this is very difficult to achieve while ensuring the safety of your item and our drivers.

Are you transporting wardrobes, glass cabinets, bookshelves, or bed frames that have not been dismantled?

Large items will be packed/ secured for transportation by our drivers. This is to ensure the safety of yours and others items can be transported safely, as well as for the safety of our drivers when carrying. This costs 99,- per large item. 

You can use your own packaging material for small items and boxes. However, you must pack your items so that they can be transported and stored safely.

TVs, screens, instruments, electronics and other similar items shall be packed in its original packaging material or similar packaging material. 

Can I use my own packaging material?

Price matching is only avaliable for personal use


You need to provide documentation that another provider have a lower price (receipt, invoice or similar)


Price matching is not possible for campaign prices, container storage or storage services provided by private individuals (e.g. renting storage space from a neighbor)


Price matching is only applicable to storage prices and not other services like transportation, packaging or repairs/maitenance 


The price-match you are reffering to must be relevant for what you would like to store with us. For example, you cannot use another service-provider that covers another geographical area than us or for products or services that Wanda do not provide (e.g. storage of boats or vehicles)


In order for a price-match to be valid you need to inform us and provide the neccesary information. Price matching does not work retroactively.

Terms for price warranty and price matching

You have to pack the items in their original packaging or similar boxes yourself. The items should also be wrapped in bubble wrap before they are placed in the boxes.

Do you wrap up televisions, monitors and electronics?

Go to settings in your Wanda profile, the round profile button in the top right corner. Select Billing and add a new card by clicking the edit button.

How do I update my payment details?

You may decide how you want to pack your things, however, you must pack your things so they can be safely transported, handled and stored. Cardboard boxes, plastic boxes, bags and other packing material must be able to hold its contents, don’t have any damages, holes or similar that can cause the items inside to be broken. Packing material must also be closed, so they don’t open during transport, handling or storage. 

We will protect or wrap all large items, so we can transport them safely. This cost 150,- per large item and 40,- per small item as a one time fee. 

TV´s, computerscreens, electronics, art, paintings etc. must be packed in original packaging or another suitable packaging. 

Remember to give your boxes a unique name before you take pictures

This will help us identify your items at pickup and give you a better overview in your Wanda-space. It's not necessary to name items that are not in boxes. 

How shall I pack my things?

We have some restrictions on what you cannot store at Wanda.

The following items are not allowed to be stored at Wanda:

Money, coins, bars, bonds /securities and the like

Explosives and easily flammable substances

Any item that may be considered dangerous to the transporter, warehouse facility or people working in the warehouse facility

Anything I can’t store with Wanda?

We offer pickup and delivery between 10-16 or 16-22 on weekends and between 10-16 on weekends. The shortest possible lead time is 2 days depending on how many items you like to get picked up/delivered and capacity.

We do not offer pickups and deliveries on public holidays. 

When can you pick up and deliver my items?

If the box weighs more than 25 kg, it still counts as a small item. Our drivers have weights in their car if it should be necessary to check.

If I have a box that weighs more than 25 kg, will it count as a small item?

For cancellations, please send us an email to hello@wanda.space. Cancellations must happen at least 48 hours before delivery.

Can I cancel my order?

Wanda uses e-vans for pickups and deliveries. We are partners with Bring Ekspress who delivers packaging material to you.

You will receive reminders before pickup and delivery so you don't forget it. The day prior to your order you will recieve a text message with an estiamted arrival time for your address. The drivers will also call you when they are on their way to your address. If they cannot reach you by phone or when ringing the doorbell, they will leave after 5-10 minutes. In these cases Wanda will charge 199,- as a no-show fee. 

How does Wanda manage transportation?

Our shipping is handled by our friends at Bring Ekspress.  They will send you an SMS prior to arrival.

Will I get notified when my products are about to arrive?

You can share any of your stored items at Wanda with a friend. Go to the stored item you wish to share, click on “

”, and enter your friend’s email (you can only share between Wanda accounts).

You both will see the item in your spaces and available for booking!

How does sharing work?

Wanda has partnered with XXL to provide skiservice for cross country skis, alpine skis and snowboard. Prices are for service per pair of skis/snowboard. Skis/snowboard going to service must be stored in a bag without shoes, poles, etc. The service cost is charged at pick-up. The skis/snowboard will be ready for delivery from Dec 1.

Light ski service machine wax and polish.

Ski service with hand waxing and polishing

Rubbing og innvarming av grunnvoks (Smøreski)

Complete service! Base and edge grinding. Wax and polishing

Steinslip med strukturKantslip (alpinski og snowboard)

Genomgående grundvallning med Wax Future infravärme

How the ski/snowboard service offer works

Yes, we want you to be there when the driver arrives.

If you cannot be there, please contact our customer support.

Do I need to be present when you pickup or deliver my items?

As long as the bike weighs less than 35 kg and can be safely carried by one person, it is considered a small item.

Is a bike a small item?

To see prices and get started ordering storage you can press the "Find your price" button. 

With Wanda you choose what things you want to store og how many you have of each thing. If you dont find the thing you want stored you can go to the "Other" section. Both transport, storage and packing( if applicable) is priced per item. 

When you have chosen which items you want stored you can choose which date you want your pickup, if you want carrying help or not. You will also be asked to fill your adress and other contact information. Before placing your order you must create an account with us. You must have an account so you have an overview of your order(s) and items.  You can also place more orders from within your account.  

Before we pickup your items you must take pictures of the items and load them up to your account. You must also mark boxes so it is possible to separate them from each others. 

Your storage subscription starts when we have picked up your items. 

When you want items back you login to your account and easily order delivery of the things you want back. When you have gotten things delivered back your storage subscription will be automatically updated. 

How do I order storage?

We only have a minimum payment period of 3 months for larger orders. You will be  notified if this applies to your order when you book a pickup.  

You can of course get your items returned before 3 months has passed.  

Do you have a commitment period?

If two people are needed to carry a single item, it is considered a large item.

If two people are needed to carry an item that weighs less than 35 kg, does that make it a large item?

To calculate the monthly storage cost and transportation price for your order, you´ll find our calculator here 

What does pickup and delivery cost?

Beds often consist of several components. At Wanda, you pay for each item. If a bed consists of two frame mattresses and a large mattress topper, it will be classified as 3 large items if each item requires two people for it to be transported. Remember to pack loose items such as pillows, duvets, etc. in separate, suitable packaging. Items such as bed frames must also be disassembled and packed separately.

What do I do if I want to store a bed?

When picking up with carrying included, we ask you to have the things easily accessible and ready for pickup, and we will carry them out for you. We can also pick up your things in the attic or in the garage.

All large items will be protected or wrapped for transportation by us on-site. This is included in the price. We can not disassemble your items for you on-site.

When returning your items we will deliver them inside of your front door/in the hallway.

For pickups/deliveries on the 6th floor or above, we will only carry items that fit in the elevator. Items that do not fit the elevator will be picked up or delivered curbside.

Where will my items be picked up from or delivered to if i order with carrying included?

For large items we require pictures to be uploaded in your pickup order.

For boxes and small items you do not need to upload pictures when placing the order however it is important that you register the 

of items. This is for us to be able to estimate enough capacity for your pickup. If you would like to have overwiew of your stored items with pictures you may upload pictures in your order at latest 48 hours before pickup.  

Frequently asked questions

How to use Wanda

How to use Wanda

Your items

Your items

Pick ups and deliveries

Pick ups and deliveries

Packaging and wrapping

Packaging and wrapping

Buy packaging

Buy packaging

Price matching

Price matching

Sharing

Sharing

Our storages

Our storages

Ski service

Ski service

Services

Insight

Company