Frequently asked questions
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How to use Wanda • Your items • Pick ups and deliveries • Packaging and wrapping • Sharing • Ski service • Wanda storage • Buy packaging
How to use Wanda
How to use Wanda
How does storage with Wanda work?
How do I order storage?
Where does Wanda offer their service?
How long can I store my items?
Do you have a commitment period?
Will I get compensated if one of my items would get damaged?
What are my payment options?
Can I use more than one coupon code?
How do I update my payment details?
Your items
Your items
What can I store with Wanda?
Anything I can’t store with Wanda?
What is the difference between large and small items?
How do you keep track of all items?
Pick ups and deliveries
Pick ups and deliveries
What does pickup and delivery cost?
Do I need to upload pictures in order to book a pickup?
When can you pick up and deliver my items?
Where will my items be picked up from or delivered to if i order with carrying included?
Is there a limit on how much Wanda can pick up?
Do I need to be present when you pickup or deliver my items?
How does Wanda manage transportation?
Can you return my items to a different address?
Packaging and wrapping
Packaging and wrapping
How shall I pack my things?
How do I protect large items?
Can I use my own packaging material?
Buy packaging
Buy packaging
Where do you ship the shop products?
Will I get notified when my products are about to arrive?
Can I return products I have bought?
Can I cancel my order?
Do you have any limitations on how much I can order?
Price matching
Price matching
Terms for price warranty and price matching
Sharing
Sharing
Our storages
Our storages
How do you keep my things safe & secure?
Can I access the warehouse?
How does sharing work?
Can the items be booked for returns?
I am sharing a stored item. Am I still paying for the full storage cost?
Will I still be the owner of the item once it leaves storage?
The person I shared this item with ended up returning the item in person. What should I do?
The person I shared the item with has not returned the item
Ski service
Ski service
How the ski/snowboard service offer works