Frequently asked questionsClick to jump directly into one of our categories:How to use Wanda • Your items • Pick ups and deliveries • Packaging and wrapping • Sharing • Ski service • Wanda storage • Buy packagingHow to use WandaHow does storage with Wanda work?How do I order storage?Where does Wanda offer their service?How long can I store my items?Do you have a commitment period?Will I get compensated if one of my items would get damaged?What are my payment options?Can I use more than one coupon code?How do I update my payment details?Your itemsWhat can I store with Wanda?Anything I can’t store with Wanda?What is the difference between large and small items?How do you keep track of all items?Pick ups and deliveriesWhat does pickup and delivery cost?Do I need to upload pictures in order to book a pickup?When can you pick up and deliver my items?Where will my items be picked up from or delivered to if i order with carrying included?Is there a limit on how much Wanda can pick up?Do I need to be present when you pickup or deliver my items?How does Wanda manage transportation?Can you return my items to a different address?Packaging and wrappingHow shall I pack my things?How do I protect large items?Can I use my own packaging material?Buy packagingWhere do you ship the shop products?Will I get notified when my products are about to arrive?Can I return products I have bought?Can I cancel my order?Do you have any limitations on how much I can order?Price matchingTerms for price warranty and price matchingSharingOur storagesHow do you keep my things safe & secure?Can I access the warehouse?How does sharing work?Can the items be booked for returns?I am sharing a stored item. Am I still paying for the full storage cost?Will I still be the owner of the item once it leaves storage?The person I shared this item with ended up returning the item in person. What should I do?The person I shared the item with has not returned the itemSki serviceHow the ski/snowboard service offer works